Why is American Home Shield such a horrible company?
From my experience, American Home Shield has proven to be a disappointing company due to several reasons. Firstly, their customer service is lacking with long wait times and unhelpful representatives. Secondly, their warranty often doesn't cover as much as one would expect, leaving customers with unexpected out-of-pocket expenses. The company also lacks transparency in their dealings and tends to deny claims without clear justification. Lastly, the quality of their contracted technicians is inconsistent, leading to unsatisfactory repair work.
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